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OPTIMIZE ITSM TO CUT COSTS
Automate your workflows seamlessly with our tailored knowledge base templates setup with service desk integration.
Delivering a great customer & employee service experience has never been easier !
Jira Service Management provides ITIL-certified incident, problem, change, and service management customizable templates. Your teams can create change requests without complex approvals, leverage out-of-the-box workflows and automations, and link incidents to problems in one click.
We've helped 20+ businesses successfully implement a robust ITSM environment in record time. Get started Now !!
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Configuration
- Workflow setup and automation.
- Project and issue permissions, roles and groups.
- Screen configuration.
- Add-on setup and integration.
- Configuration documentation and management.
- Space structure standardization.
- Workflows and approvals.
- Confluence Workflows and approvals.
Managed Services
- Dev/Staging instance.
- User setup & Management
- End-user support.
- Application Maintanance & Troubleshooting.
- Server to server migrations.
- Backup planning and setup.
- CVE security audits and patching.
- Licensing and renewal managment.
Training & Advisory
- Atlassian training program.
- Capacity Planning.
- Usage Analysis.
- Best practice instructions.
- Security and access audits.
- Jira environment health check.
- Infrastructure analysis.