Driving team efficiency through project templates in Jira
Challenge: Jira Software supports flexible ways of working, but this can come as a double edged sword if a uniform format is required across teams. Replicating specific structures in new projects requires know-how and time, when teams should have their project set up and ready to go.
Our Approach:
Corptec sought to provide templates for all aspects of project configuration, from precise requirements in workflows and fields, to permission schemes and issue types. This created detailed, yet simple to replicate templates for use in future projects that follow the same format.
Outcome: Two primary templates were created, one for internal-facing projects, and another for customer external-facing projects. These included 10 screen schemes and 8 workflows, preventing the need to create these each time.
Advanced roadmaps and SAFe framework implementation with Jira & BigPicture
Challenge: The Department of Justice & Community Safety was struggling to implement a coherent SAFe issue hierarchy within their NextGen Jira. This caused confusion across teams and severely hindered reporting capabilities.
Our Approach:
We participated in one of their PI planning sessions to understand the SAFe knowledge level of users and addressed the challenge by delivering a clear SAFe issue hierarchy, with distinctions on Business vs Enabler issue types. Additionally, Corptec provided numerous metrics to aid with reporting.
Outcome:
The sprint tracking was very smooth with the Advanced Roadmaps Hierarchy implemented
and 5+ program-level metric gadgets created including dashboards.
Modernising Business Operations with Two-Way MYOB-Salesforce Integration
Challenge: Australia’s leading sales and rental service providers for niche industrial equipment, was aiming to integrate their existing accounting platform MYOB AccountRight Premier, with their new Salesforce CRM. However, there was no out-of-the-box connector that provided the two-way sync they required.
Our Approach:
Corptec created a seamless, bi-directional integration between MYOB and Salesforce that enabled effective, real-time two-way synchronisation for inventory items and user data. We also configured the CRM with pre-defined fields and customised tables and replicated MYOB fields in the Sales Cloud app with the same flow and layout.
Outcome:
Achieved a transformative, two-way MYOB-Salesforce integration in 6 weeks. Established a centralised business system for data analysis with the data syncing reflected in real-time.
Care for Kids elevates customer experience with unique website enhancement
Australia’s #1 Child Care agency modernises and expands their business within record time!
Our Approach: To address Care for Kids’ diverse requirements, Corptec swiftly assembled a multidisciplinary team that helped them migrate from GA3 to GA4, build customised internal portals from scratch, and create a Directory Listing feature on the website for childcare and parenting services. Our team also optimised their data warehouse and migrated their entire website from legacy technologies to a modern framework in order to enhance their website’s usability and efficiency.
Outcome:
- New internal portals to Care for Kids within 6-8 weeks
- The portals allow associated childcare centres to manage listings, respond to enquiries, and view performance metrics independently
- Expand their registered centres to 23,000
10X faster-quoting solution for a leading Cyber Security enterprise
Helping Cybersecurity giants to pace up their quoting process
Challenge: The usage of traditional systems caused much friction for the sales team forcing them to spend significant time and effort to create quotes for customers.
Our Approach: We customized a scalable and flexible CPQ solution – Cliquote, to just fit right for the CyberSec industry with the configuration of their products & services. The custom feature of guided selling feature enabled the sales teams to make faster and more accurate quotes.
Outcome:
10X faster quote creation process.
Reduced quote approval time with workflows
Reduced the number of quote errors.
Definitely "Just" Did It.
The Just Group reduces website testing cycle time by 75% with Opkey
Challenge: The Just group is one the biggest retailers in Australia with over 1000 stores worldwide. They have several websites (apps included) to support the ever-growing demand for fast retail shopping and quick processes. They needed a way to optimize their processes and sprint cycles decreasing their test times and improving the function as a whole.
Our Approach:
We proposed a solution to them which involved ‘Opkey’, one the fastest rising no code automation testing tool which assists in automating all their test scripts and cases with no downtime or manual intervention required. We helped them by analyzing all their environments and figuring out the best approach which would accommodate all their requirements and needs.
Outcome:
We delivered over 90 scripts with a running percentage of over 95% (Scheduled jobs running without system issues) and constantly were available whenever they required any form of assistance.
Unified web-based platform for Network Configuration Management
Centralized web-based platform for VICTRACK to manage network device configurations
Challenge: VICTRACK was aiming to undertake a major shift from their legacy system to a more robust and standardized web-based platform to assist their engineers in managing network template configurations.
Our Approach:
Implemented a unified and fast API integrations using Mulesoft “AnyPoint Platform”.
Automated audit scripts to sync device network configuration with Internal design configurations. A secure and scalable UI was developed using ReactJS and Crema frameworks.
Outcome:
Enhanced productivity of the network engineers with use of new templates.
Reduces the number of steps required to create new template configurations.
Improved data security and user experience.
Augmented a team of WCS specialists for E-commerce Transformation Project
Niche WCS specialists were sourced and incubated to enable Australia’s largest retailer with their e-commerce transformation.