The Department of Justice and Community Safety faced significant challenges in implementing a coherent SAFe (Scaled Agile Framework) issue hierarchy within their NextGen Jira environment. This lack of structure led to confusion among teams and severely hindered their ability to generate accurate reports and track progress effectively.
To address the challenge, Corptec engaged directly with the department’s teams during a PI (Program Increment) planning session. This allowed us to assess the users’ familiarity with the SAFe framework and identify gaps in their current setup. We implemented a clear SAFe issue hierarchy in Jira, differentiating Business and Enabler issue types to streamline workflows. Additionally, we configured multiple metrics to enhance reporting capabilities and integrated BigPicture to facilitate program-level visibility.
Whether you’re scaling Agile across multiple teams or struggling with reporting and program visibility, our Atlassian experts can help you implement a structured Jira environment tailored to your organisation.
Discover how Corptec can help you streamline planning, improve reporting, and deliver better outcomes at scale! Talk to our specialist today!
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