The Department of Justice and Community Safety faced significant challenges in implementing a coherent SAFe (Scaled Agile Framework) issue hierarchy within their NextGen Jira environment. This lack of structure led to confusion among teams and severely hindered their ability to generate accurate reports and track progress effectively.
To address the challenge, Corptec engaged directly with the department’s teams during a PI (Program Increment) planning session. This allowed us to assess the users’ familiarity with the SAFe framework and identify gaps in their current setup. We implemented a clear SAFe issue hierarchy in Jira, differentiating Business and Enabler issue types to streamline workflows. Additionally, we configured multiple metrics to enhance reporting capabilities and integrated BigPicture to facilitate program-level visibility.
Let’s work together to create powerful, interactive dashboards that deliver real-time insights and streamline your processes. Talk to one of our expert today to get started!
program-level metric gadgets and dashboards for actionable insights
Benefits
