Corptec Technology Partners launches its new AI Consulting & AI Training practice, expanding its services portfolio for FY’27

Melbourne, VIC – 03 August 2026: Corptec Technology Partners, Australia’s leading IT consulting services firm with a global delivery footprint, today announced the launch of its AI Consulting & AI Training practice — a new line of business that sits alongside its established capabilities in technology consulting, custom development, technical workforce hiring, software test automation, cloud migration and advisory, cloud backup and SaaS data recovery, cybersecurity, and IT managed services.

The launch is timed to the start of FY’27, positioning the new practice as a core pillar of the company’s growth strategy for the year ahead. It reflects a straightforward reality Corptec sees across its client base: enterprises are no longer asking whether to adopt AI — they’re asking how to do it responsibly, at scale, and in tandem with their existing software stack and established business workflows.

Why Has Corptec Moved Beyond IT Services to AI Consulting & AI Training

In the business world at large today, both generative AI and agentic AI have moved from experimentation to execution. Boards want strategic and compliance-ready AI governance. Operations teams want automation that works inside the tools they already use. HR and L&D teams want a workforce that isn’t just AI-aware, but AI-capable.

Corptec’s new AI Consulting & AI Training practice is built to answer these needs under one roof, rather than leaving its clients to stitch together strategy, platforms, people, and training from separate vendors. Additionally, Corptec has successfully positioned itself as an all-in-one IT vendor for its clients since its inception in 2018, offering a multitude of IT services that traditionally required companies to engage with multiple software vendors. With a plethora of 30+ technology partnerships ranging from Atlassian, Salesforce, Microsoft, and AWS to HYCU, Opkey, HubSpot, and CrowdStrike, and a team of 90+ certified technology consultants, Corptec is an enterprise’s effective IT partner for any and every need. With its new AI Consulting & AI Training practice, Corptec has deepened its value for customers by becoming a one-stop IT and AI partner.

“AI can’t just be strategy, and it can’t just be a platform rollout — it has to be both, plus the people who make it real,” said Biret Agirtan, Managing Director and Principal Atlassian Consultant at Corptec. “That’s exactly why we’ve built our AI Consulting & AI Training practice around five pillars instead of one. As demonstrated at our recent EOFY’26 Prep Breakfast Meet, companies nowadays don’t want another point solution. They want a partner who can set the direction, build the governance, deploy the agents, train the workforce, and stay accountable for all of it.”

“We’ve spent years helping clients get the fundamentals right on Salesforce, Atlassian, and custom integrations,” said Nitin Ghai, Managing Director and Principal Salesforce Consultant at Corptec. “AI consulting is a natural extension of that work, not a departure from it. Agentforce and Rovo enablement, in particular, lets us bring that same systems delivery discipline to AI, so clients aren’t left with agents that don’t actually connect to the data and processes that run their business.”

“What excites me about this launch is that it isn’t generic AI advice dressed up as a service line,” said Anthony McCallum, Chief AI Officer at Corptec. “Every pillar, from AI governance through to AI data security training, is built to be platform-specific and outcome-led. Whether a client’s starting point is a readiness assessment or a fully agentic, multi-agent workflow, we can meet them there and take them further.”

The 5 Pillars of Corptec’s New AI Consulting & AI Training Practice

Corptec’s AI Consulting & AI Training practice is structured around five service pillars:

1. AI Strategy, Transformation & Governance

Most AI initiatives don’t fail because the technology doesn’t work — they fail because no one answered the harder questions first: which use cases actually move the needle, who owns risk when an AI agent makes a decision, and how will the organisation govern AI as it scales beyond a single AI pilot.

The AI Strategy, Transformation, and Governance pillar is Corptec’s answer to that gap. It’s advisory work, deliberately kept platform-agnostic, that sets the direction before a single licence is bought or a single agent is switched on. The output isn’t a slide deck that sits in a drawer — it’s a roadmap, a governance model and a risk framework that Corptec’s own delivery teams (and the client’s) can execute against, and that later informs whether Agentforce, Rovo, Copilot, or a mix of the three, is the right fit.

This pillar includes:

• An AI Readiness Assessment that evaluates an organisation’s data, systems, processes, and people against what’s actually required to run AI safely and effectively, rather than letting enthusiasm outrun infrastructure. Companies get a clear-eyed picture of their starting point and a prioritised list of gaps to close before investing further, avoiding costly false starts.

• A thorough AI Strategy and Roadmap Consulting that translates a client’s business objectives into a sequenced plan of AI initiatives, tied to measurable outcomes and realistic timelines rather than a scattershot list of ‘AI projects’. The result is a roadmap to which the leadership can commit budget and headcount to with confidence, because it’s built around business value, not novelty.

• An AI Governance Framework Design that establishes the policies, approval workflows, roles, and controls needed to manage AI use responsibly across an organisation, so that decisions about model use, data access, and agent permissions aren’t made ad hoc by whichever team moves fastest. Businesses end up with a repeatable framework that scales as AI adoption grows, instead of a governance headache that grows with it.

• AI Ethics and Risk Advisory that identifies and addresses the ethical, legal, reputational, and operational risks that come with deploying AI — from bias and data privacy through to accountability for autonomous decisions — before they become incidents. This gives boards and executives the assurance they need to approve AI initiatives, and companies a defensible position if regulators or customers ask how their AI is governed.

• And lastly, AI Transformation Program Management that provides the program discipline to run AI transformation as a coordinated effort across strategy, platforms, data, and people, rather than as disconnected workstreams. Organisations get a single point of accountability for delivery, timeline, and budget, and a materially better chance of the transformation actually landing.

2. Intelligent Automation

Once the strategy is set, this is where AI starts doing the real work — inside Salesforce, Jira, Confluence, Microsoft 365, and the other systems teams already live in every day, rather than in a separate AI tool nobody adopts. The goal of the Intelligent Automation pillar is to take repetitive, rules-based, and judgement-heavy tasks off people’s plates and hand them to Copilots and AI agents that understand the business process they’re operating in. For IT leaders, that means automation that actually gets used, because it shows up where the work already happens.

This pillar includes:

• Departmental AI Copilots: These are purpose-built AI assistants configured for a specific function — sales, service, finance, HR, or operations — that understand that team’s data, terminology, and workflows rather than offering generic AI chat. Teams get faster answers and spend less time hunting for information and more time on judgement calls that only a human can make.

• Autonomous AI Agents: These are agents that can execute multi-step tasks end-to-end — triaging a case, updating a record, drafting a response, or escalating an exception with defined guardrails on what they can and can’t do without human sign-off. Team leaders get consistent execution of routine work at a speed and scale humans can’t match, freeing skilled staff for higher-value activity.

• Workflow and Business Process Automation AI: This applies AI to existing business processes to remove manual handoffs, reduce errors, and shorten cycle times — whether that’s approvals, onboarding, ticket routing, or reporting. The outcome is measurably faster processes with fewer manual touchpoints and a clearer audit trail of what happened and why.

• Agentic Process Automation and Multi-Agent Orchestration: This helps coordinate multiple specialised agents working together on complex, cross-functional processes (for example, one agent handling intake, another handling data validation, and a third handling fulfilment) so that the whole process runs with minimal manual intervention. Businesses get automation that can handle genuinely complex, end-to-end processes, and not just single-step tasks.

3. AI Talent: Hiring, Upskilling, and Workforce Augmentation

With AI workflows becoming more and more common, leaders tend to equate AI adoption with better business outcomes. However, AI tools rarely transform a business — the people using them well do.

The AI Talent pillar exists because Corptec sees the same pattern repeatedly: organisations who buy an AI platform find out six months later that adoption has quietly stalled — not because the tool doesn’t work but because no one built the capability to sustain it. This pillar is the people layer of Corptec’s AI Consulting & AI Training practice, focused on making sure its clients have both the specialist talent to build and run AI solutions, as well as a broader workforce that’s confident and competent using them day to day.

This pillar includes:

• Corptec’s AI Talent Sourcing & Staff Augmentation services, which provide vetted AI specialists (such as engineers, prompt designers, AI product owners, and AI platform administrators) to fill skills gaps on client teams, either as embedded staff or project-based augmentation. HR Heads get access to hard-to-find AI talent without the time and risk of building an in-house recruitment pipeline from scratch.

• Its AI Upskilling Programs offer structured, role-based certification courses that build practical AI skills across technical and non-technical teams alike. The outcome is a workforce that can actually build on, extend, and troubleshoot AI solutions over time, reducing reliance on external support.

• AI Literacy and Adoption Enablement that focuses on the broader employee base, building the baseline understanding and confidence needed for staff to actually use new AI tools rather than avoid them. Companies will see adoption curves that don’t flatten out after the initial rollout, because people understand what the tools do and why they matter to their own work.

• And lastly, AI-Augmented Workforce Design, which helps with redesigning roles and team structures around a mix of human and AI capability. This helps companies clarify which tasks agents own, which stay with people, and how the two hand off to each other. The result is an operating model built for how work will actually get done, rather than an AI layer bolted onto an unchanged org chart.

4. AI Training

Generic ‘introduction to AI’ workshops rarely change employee behaviour, because they don’t reflect the AI tool or AI-augmented SaaS platform someone actually has to use in their day-to-day work.

Corptec’s AI Training pillar is deliberately platform-specific, role-specific, and built around enterprise AI systems (such as Atlassian Rovo, Salesforce Agentforce, and Microsoft Copilot), so that employees are able to use AI with confidence and accountability, using them to their full capabilities while ensuring sensitive company data is not leaked.

This pillar includes:

• Platform-Specific User Training on how to use Atlassian Rovo, Salesforce Agentforce, Microsoft Copilot, and other leading enterprise AI platforms for real day-to-day tasks. This training will be built around the client’s own business-specific and industry-specific workflows rather than generic demos. Team leaders get faster time-to-competence and higher day-one usage after go-live.

• AI Security Training and Awareness, which teaches members of all departments how to recognise and avoid the specific security risks AI introduces (prompt injection, data leakage through AI tools, over-permissioned agents, etc.), so that data security and risk management isn’t left solely to the IT or the Risk, Security, & Compliance team. The outcome is a workforce that treats AI tools with the same care as any other sensitive system, reducing the chance of a costly incident.

• AI Governance Training, which ensures that the people actually responsible for approving, configuring, or overseeing AI use understand the governance framework well enough to apply it consistently (and that knowledge and awareness don’t exist only within the team that wrote the AI data security and governance policy). Organisations get AI governance that actually gets followed in practice, and not just documented on paper.

• Personal Productivity AI Training offers practical training on using AI copilots for everyday individual productivity — drafting, summarising, research, scheduling, and more — so that employees get tangible time savings in their own role from week one. This is often the fastest, visible return on an AI investment, because the benefit shows up in someone’s calendar immediately.

5. AI Implementation & Integration

This is where Corptec’s experience as a systems and custom GPT integrator becomes the differentiator. Because an AI agent is only as useful as the SaaS/Cloud systems and data that it’s connected to.

(As explained by Anthony at their EOFY’26 Prep event, an Agentforce AI agent that can’t see Salesforce data, or a Rovo AI agent that can’t touch Jira and Confluence, is simply a demo, not a solution). The AI Implementation & Integration pillar is about building AI that’s properly wired into the client’s actual technology estate.

This pillar includes:

• AI Chatbot Design and Integration, in which Corptec’s team helps its clients design and build conversational AI experiences (whether customer-facing or internal) that are connected to the right backend systems and data sources (markedly different from simply deploying a chat window). Clients get a chatbot that can actually resolve queries and take action, rather than one that hands everything off to a human anyway.

• AI Agent Implementation, which helps build and deploy AI agents configured to a company’s specific business processes, data structures, and business rules, with the testing and change management needed for a safe production rollout. The outcome is AI agents that work reliably in the client’s real environment, and not just in a vendor sandbox.

• Systems and Data Integration for AI, which connects AI platforms to an organisation’s existing systems (including, but not limited to, CRM, ERP, ITSM, SCM, HRMS, data warehouses, and more) so that AI agents and copilots are working with accurate, current data rather than a fraction of the picture. Clients get AI outputs they can actually trust and act on, because the underlying data connections are solid.

• Cross-Platform AI Orchestration, which coordinates AI activity across multiple platforms, so that AI investments work together rather than in isolated silos. (For example, an issue raised in Jira triggering an action in Salesforce, or a Rovo agent handing off to a Copilot workflow). The result is a more coherent AI ecosystem, instead of a set of disconnected point solutions each requiring separate upkeep.

• And lastly, AI Personal Assistant Deployment, which deploys AI assistants configured to an individual’s or team’s specific tools and responsibilities, and are integrated with their calendar, inbox, tasks, and core systems. Clients get an AI assistant that meaningfully reduces administrative load, because it operates with real access to the tools that person uses, and not just a generic bot.

The biggest advantage Corptec offers with this pillar is that delivery is anchored to the platforms it already has deep expertise in: Rovo connected to Jira, Confluence, or JSM, Agentforce connected to Salesforce and/or OSS/BSS environments, and Copilot across the Microsoft ecosystem.

As part of its new AI Consulting & AI Training practice, Corptec is also offering dedicated Rovo AI and Agentforce AI enablement, helping clients stand up and adopt these platforms with the governance and training layer built in from day one.

What Corptec’s New AI Consulting & AI Training Practice Means for Its Clients

For Corptec’s long-established 500+ global clients, the value of this launch isn’t just a new line item on a services menu — it’s what happens when AI consulting sits alongside capabilities Corptec has already spent years building.

Most organisations pursuing AI end up assembling a patchwork of vendors: a strategy consultant for the AI roadmap, a platform reseller for AI licences, an AI training company for AI enablement, and a systems integrator to make it all actually talk to their existing tech stack — with no one accountable when the pieces don’t line up.

Corptec’s AI Consulting & AI Training practice removes that seam. Clients can now go to a single partner for the strategy and governance that sets direction, the automation and implementation work that puts AI to use, and the talent and training that makes sure their people can run it — all built on top of Corptec’s existing depth in Atlassian, Salesforce, Microsoft, cloud/AWS, cloud data security and backup, and custom development and integration.

That combination matters in practice, not just on paper. An AI governance framework is only useful if it’s implemented by people who understand the systems it governs. An Agentforce agent is only as good as the Salesforce implementation underneath it, and a Rovo agent is only as useful as the Jira and Confluence environment it’s operating in. Because Corptec already delivers and manages those platforms for clients, its AI advisory isn’t theoretical — it’s grounded in the same systems its consultants configure, integrate, and support every day. And because Corptec also provides IT managed services and technical workforce hiring, clients get a one-stop IT & AI partner who can stay accountable for AI solutions long after go-live.

In short, clients no longer need to choose between an AI strategy partner, a platform implementation partner, a training partner, and an IT partner. Corptec is positioning itself to be all four — a single, accountable partner that can take a client from ‘where do we start with AI’ through to a fully governed, integrated, adopted AI capability, backed by the same team that already keeps their core systems running.

About Corptec Technology Partners

Corptec Technology Partners is a Melbourne-based IT services and consulting firm with a global delivery presence, helping organisations across Australia, India, the United States, UAE, and Turkiye with technology consulting, IT managed services, automated cloud backup, migration, & advisory, AI consulting and AI training, technical workforce hiring, no-code test automation, and custom development and integration.

Whether your organisation is developing an enterprise AI strategy, implementing AI solutions, integrating AI into existing platforms, orchestrating intelligent agentic workflows, automating business processes, building custom AI applications, or strengthening AI security and governance, Corptec can help you focus on business outcomes and not simply implement AI for AI’s sake.

Visit Corptec Technology Partners | Technology Solution Expertise for more information.

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