Is there anything that Artificial Intelligence (AI) can’t do?
Ever since AI has made headway in our day-to-day work lives, software giants (such as Atlassian) have been incorporating the wonders of Generative AI to create their own versions of super-powered cloud products that could revolutionise teamwork and productivity as we know it.
Atlassian itself, for instance, integrated AI’s unique capabilities into their product portfolio by embedding Atlassian Intelligence into its project management tools such as Jira, Confluence, Trello, and Bitbucket. Designed to enhance team collaboration and productivity while protecting data confidentiality, Atlassian Intelligence offers Jira, Confluence, and other Atlassian product users a wide arsenal of features that help them boost team productivity and streamline data-driven decision-making.
However, Atlassian didn’t want their AI journey to stop there. To ensure that Jira, Confluence, and Bitbucket customers could really get the most out of AI, Atlassian founders, Mike Cannon-Brookes and Scott Farquhar, announced the launch of Rovo on the 1st of May, 2024, during this year’s live keynote at Team ’24.
But what exactly is Rovo? What will Rovo’s specialised AI agents do? And how will it enhance Atlassian Intelligence? We give you the answers in this blog!
What is Atlassian Intelligence Rovo?
Atlassian Rovo is a brand new AI-powered product that has been designed to transform how teams find, understand, and act on information. It leverages the power of Atlassian Intelligence to spread AI-powered knowledge across all Atlassian products and unlock enterprise knowledge across various platforms and tools.
According to Atlassian’s founders, Rovo is capable of seamlessly integrating out-of-the-box with 3rd-party tools like GitHub, Google Drive, Figma, Microsoft One Drive, Microsoft Teams, and Slack. Rovo also comes with specialised AI agents that are highly versatile and can be deeply integrated into your workflows to help Jira, Confluence, and other Atlassian product users enhance productivity and collaboration.
What are the 3 core functionalities of Atlassian Intelligence Rovo?
- Find: Atlassian Intelligence Rovo enables users to enhance search capabilities across a vast array of data sources, be it Atlassian tools like Jira and Confluence or 3rd-party applications like Google Drive or SharePoint. This means you can locate relevant information from Jira issues, Confluence pages, or Google Drive files within a single interface, without being limited to a specific search page. This enterprise-level search functionality is integrated with Rovo Chat—Rovo’s advanced chatbot—that not only helps you dig deeper for information but is also context aware and can scan endless issues and pages for the right data.
- Learn: Beyond just finding information and navigating content that you may be unfamiliar with, Rovo helps you gain deeper insights through AI-driven knowledge cards and Rovo’s chat interfaces. This allows for a more comprehensive understanding of the data, making it easier to derive actionable insights.
- Act: Rovo’s most unique feature is its specialised AI task bots—known as Rovo agents—that can be integrated into workflows to automate time-consuming tasks, complete projects, and solve complex problems. According to Atlassian’s announcement at Team ‘24, “Rovo agents have the ability to synthesise large volumes of enterprise data, break down complex tasks, learn as they take action, and partner with their human teammates to make critical and complex decisions”. This functionality ensures that teams can act on the information they find without switching between different tools.
What Are the Types of Rovo AI Agents?
Although Atlassian Rovo makes it super easy to create your own agents with Atlassian’s no-code interface, there are already 20+ ready-to-use Rovo agents out of the box available in the Atlassian marketplace that have been uniquely trained to help your team take action. Let’s take a closer look at a few types of Rovo AI agents:
1. Create and Review Agents
Function: These Rovo AI agents help generate, review, and refine content for all types of communication, product specifications, goal setting, and more.
Benefit: They streamline the content creation process, ensuring consistency and quality across documents.
2. Workflow Management Agents
Function: These Rovo AI agents help automate and streamline tasks such as creating a draft design for new requests or taking action when a Jira issue progresses.
Benefit: These agents reduce manual effort and ensure that workflows are efficient and error-free.
3. Knowledge Management Agents
Function: These Rovo AI agents help answer questions, integrate research into Jira specifications, create service checklists, or contribute to custom knowledge bases.
Benefit: They enhance knowledge sharing and ensure that critical information is easily accessible.
4. Team Culture Agents
Function: These Rovo AI agents help with onboarding new employees, building team gratitude, and facilitating team collaboration.
Benefit: These agents help in fostering a positive team culture and improving team dynamics.
5. Maintenance Agents
Function: These Rovo AI agents help streamline time-consuming tasks like cleaning up Jira backlogs, organising Confluence pages, or aligning content to formatting specifications.
Benefit: They help maintain a clean and organised workspace, which is crucial for enhancing team productivity.
6. Custom Agents
Function: You can also use Rovo agents out-of-the-box, create custom agents with Atlassian Intelligence’s no-code interface, or explore a wide variety of agents on the Atlassian Marketplace.
Benefit: This flexibility allows teams to tailor agents to their specific needs and enhance their overall effectiveness.
Rovo’s AI agents are like having a team of virtual assistants that can handle a wide range of tasks (from content creation to workflow management!) all while enhancing the overall intelligence and efficiency of your Atlassian tools. Of course, if you prefer not to create agents from scratch, you can explore the wide variety of pre-built Rovo AI agents available on the Atlassian Marketplace. These agents can be customised to fit your specific needs, providing a quick and efficient way to enhance your workflows.
How does Rovo Enhance Atlassian Intelligence?
As Mike Cannon-Brookes succinctly puts it, “Rovo is not just another search tool or AI chatbot—it’s a significant enhancement to Atlassian Intelligence.” Rovo, along with its myriad AI agents, represents a significant leap forward in the realm of enterprise search and AI-driven collaboration.
Let’s look at how it elevates Atlassian Intelligence:
1. Unified Data Access
By connecting to various data sources, Atlassian Intelligence Rovo breaks down information silos, providing a unified view of your organisation’s knowledge base. This comprehensive access is crucial to making informed decisions.
2. AI-Driven Insights
Since Rovo facilitates the integration of AI-driven insights with your Confluence, Jira, and third-party application data, Atlassian users can quickly understand the relevance of the information they find. This is particularly useful in larger organisations where data is often scattered across multiple project management tools.
3. Teamwork Graph
One of the standout features of Atlassian Intelligence Rovo is the teamwork graph. This proprietary data model captures the nuances of how teams work, including communication patterns and organisational structures. By leveraging this graph, Rovo pulls data across Atlassian tools and compatible SaaS apps, offering teams a full picture of their organisation’s goals, knowledge, teams, and work statuses.
4. Contextual Understanding
Rovo’s AI agents are designed to understand the context of tasks and data, making them highly effective in providing relevant assistance. They also help with automating repetitive and time-consuming tasks and facilitate better collaboration by ensuring that all team members have access to the same information and insights.
5. Efficiency and Productivity
With Atlassian Intelligence Rovo handling the heavy lifting of data search and offering highly relevant search analysis, teams can focus on what they do best—collaborating and innovating. This empowers teams to find, learn, and act on information with unprecedented ease and efficiency and leads to increased productivity across the board.
What Are the Best Practices for Using Atlassian Intelligence Rovo?
Using Rovo AI effectively can significantly enhance your team’s productivity and collaboration. Here are some best practices to get the most out of Rovo:
1. Integrate with Key Tools
Connect Atlassian Intelligence Rovo to all your essential tools and platforms, such as Jira, Confluence, Google Drive, and Slack. This will ensure comprehensive data access and seamless workflow integration.
2. Leverage AI Agents
Utilise Rovo’s AI agents to automate repetitive tasks, manage workflows, and maintain knowledge bases. Customising these agents to fit your specific needs can help you enhance efficiency greatly.
3. Utilise the Teamwork Graph
Take advantage of Atlassian Intelligence Rovo’s teamwork graph to understand team dynamics and communication patterns. This will help you make informed decisions and improve team collaboration.
4. Regularly Update and Maintain Data
Ensure that the data sources connected to Rovo AI are regularly updated and checked for data quality. This keeps the information relevant and accurate, enhancing the quality of insights provided by Rovo.
5. Customise Search and Insights
Customise Atlassian Intelligence Rovo’s search parameters and insights to align with your team’s specific needs and goals. This makes the search results more relevant and actionable.
6. Train Your Team
Provide training sessions for your team to familiarise them with Atlassian Intelligence Rovo’s features and capabilities. This will help ensure that everyone uses the AI tool to its full potential.
7. Monitor and Optimise
Continuously monitor the performance of Rovo AI and its agents. Gather feedback from your team and make necessary adjustments to optimise its functionality.
Are There Any Data Security Concerns in Using Atlassian Intelligence Rovo?
In this era of increasing data breaches and system compromises, it is understandable that organisations may have concerns about adopting AI tools like Rovo. However, Atlassian is committed to cloud security and compliance, and has invested heavily in attaining and remaining compliant with a range of different standards in order to ensure that Atlassian customers can operate in a secure environment.
Added to that, Atlassian has ensured that Rovo is guided by their Responsible Technology Principles, which focus on transparency, trust, and accountability. Rovo AI, therefore, incorporates several robust security features to ensure that your organisational data is protected and that you could use the AI tool with confidence. Some of the key security aspects of Rovo include:
- Data Encryption: Rovo AI uses encryption protocols to protect data both in transit and at rest. This ensures that your data is secure during transmission and while stored on servers.
- Access Controls: Atlassian Intelligence Rovo implements Role-Based Access Control (RBAC) to ensure that only authorised users can access specific data and functionalities. This helps in maintaining data confidentiality and integrity.
- Industry Compliance: Atlassian Intelligence Rovo adheres to industry-standard security practices and compliance requirements, such as GDPR, HIPAA, and SOC2.
- Data Privacy: Atlassian Intelligence Rovo ensures that user data is handled with consent and in accordance with privacy policies. Users have control over their data and can manage their privacy settings.
- Secure Integrations: Atlassian Intelligence Rovo securely integrates with third-party tools and applications, ensuring that data exchange between systems is protected.
- API Security: Rovo AI’s APIs are designed with security in mind, incorporating authentication and authorisation mechanisms to prevent unauthorised access.
- Incident Response Plan: Atlassian has a comprehensive incident response plan in place to address any security incidents promptly and effectively.
How to Get Started with Atlassian Intelligence Rovo?
As Atlassian’s latest AI product, Rovo complements Atlassian Cloud Enterprise and Premium editions. In order to leverage Rovo AI with all its native functionalities, ensure that you have the latest versions of Jira, Confluence, Bitbucket, or any other Atlassian products that need to be integrated with Atlassian Intelligence Rovo.
It helps to keep yourself up-to-date with the latest Atlassian Jira Confluence updates and ensure that you’ve migrated your Jira or Confluence instances from the Atlassian server to the cloud or data centre (as Atlassian has ended support for its server products on February 15, 2024).
You would also need to verify compatibility with all the third-party applications that you intend to use with Rovo AI—like Google Drive, Slack, Figma, Github, SharePoint, Teams, and others.
By meeting these requirements, you can ensure a smooth implementation and optimal performance of Rovo AI within your organisation.
Embrace Atlassian Intelligence Rovo with Corptec Technology Partners
Regardless of where you are in your organisational journey, adopting advanced tools like Atlassian Intelligence Rovo will be indispensable in unlocking your team’s full potential.
Rovo is currently in a closed early access program and will be generally available soon. However, to help ensure that your organisation is ready to embrace Rovo AI’s ground-breaking capabilities, Corptec Technology Partners offers Atlassian cloud customers a FREE AI-Enablement Session to help unlock Atlassian Intelligence Rovo’s powerful AI features for your Atlassian tools.
With this session, you will gain:
- Expert Guidance: Our team of experienced Atlassian consultants will guide your teams through the process of adopting Rovo AI, ensuring a seamless integration into your existing Atlassian environment.
- Hands-On Experience: Get practical, hands-on experience with AI features and Rovo agents tailored to your team’s unique challenges.
- No Cost, No Obligation: This session is entirely free, with no commitment required. It’s an opportunity for you to explore the potential of Rovo AI for your teams at no cost.
Eager to learn how Atlassian Intelligence Rovo can revolutionise your team’s productivity? Book a meeting with our expert today!
As a certified Atlassian Gold Solution and Implementation Partner since 2018, we at Corptec Technology Partners have been offering our customers a wide range of consulting services, training support, and customised solutions to help them extend the power of their Atlassian products. Our solution consultants come with extensive knowledge and experience dealing with Atlassian product suites and can help you overcome any Atlassian cloud or AI challenge, regardless of the project size.
If you are interested in learning how Corptec can help you empower your business with Atlassian solutions, request a consultation today!
